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Purchase Chromebook Insurance here!
How to File an Insurance Claim with SmartTech
What should I do if my Chromebook is damaged and uninsured?
If your Chromebook is damaged and you don't have insurance, you are responsible for the cost of repairs. You have two repair options:
1-BOCES: We can facilitate repairs via BOCES, though this option is more costly.
OR
2-SmartTech: Call Smarttech at (877)307-6777 for repair services. Be sure to provide the 22-character serial number on the bottom of your Chromebook, starting with the letter "N".
Note: A loaner device is available only upon confirmation that you've sent your damaged Chromebook for repair.
Si tu Chromebook está dañado y no tienes seguro, eres responsable del costo de las reparaciones. Tienes dos opciones de reparación
BOCES: Podemos facilitar las reparaciones a través de BOCES, aunque esta opción es más costosa.
SmartTech: Llama (877)307-6777 a para servicios de reparación. Asegúrate de proporcionar el número de serie de 22 caracteres en la parte inferior de tu Chromebook, que comienza con la letra "N".
Nota: Un dispositivo de préstamo solo está disponible al confirmar que has enviado tu Chromebook dañado para reparación.
Si Chromebook ou a domaje epi ou pa gen asirans, ou se moun ki responsab pou frè reparasyon yo. Ou gen de opsyon reparasyon:
BOCES: Nou ka ede ak reparasyon via BOCES, men opsyon sa a pi chè.
SmartTech: (877)307-6777 pou sèvis reparasyon. Asire w ke ou bay nimewo serye 22-karaktè yo ki sou anba Chromebook ou a, k ap kòmanse ak lèt "N".
Nòt: Yon aparèy ki pou prè disponib sèlman lè ou konfime ke ou te voye Chromebook ou a ki domaje pou reparasyon.